We follow a customer-centric outlook in order to deliver worthwhile services and products at the lowest price. Any information from a consumer and user of k-ware.com assists us in providing customized products which enhances the shopping experience.
E.g. When an order is placed with us, contact and card details are recorded
The provided information, though, is subjected to the strictest privacy norms to retain the customer’s faith.
The Internet Service Provider (ISP) manages the data by co-working with our seasoned associates for adherence to the policy terms. Like any other webpage which functions over cyberspace, we too collect some user data as follows:
Gathered information includes online shared data (cookies etc.)
Information fetched from other customers(to understand product demand)
Information from known/anonymous sources to develop personalized services and detect frauds
We collect only specific information that aids in buttressing customer experience.
The methodology of Information Collection
We utilize technology to analyze information which is helpful for website management, customer support, marketing, and analysis. A customer will be sharing his/her information in the following outlined actions:
While making an online/in-store purchase or during a transaction
While Creating an Account
While becoming a part of our Promotional Activities
While Contacting Us
In the above-mentioned activities, it is mandatory to share details like Phone Number, Date of Birth (DOB), Name, Postal Address and Payment Information etc. We will try to give an overview of the data collection exercise.
Device Information - when you are browsing through our online portal, information like device type, Operating System (OS), IP address, redirect route and any other data about the website’s session is accessed.
Browsing Information - web beacons, cookies and identifiers of the mobile device are some of the technologies used to gather information. Such tools augment the efforts towards offering a personalized shopping experience.
Location Information - this information is meant to check the device being utilized for browsing our portal. It will lower the chances of carrying out fraudulent/phishing transactions.
Since the security of our customers is of utmost importance, our associates strive to safeguard the information.
We outline how we go about securing the information:
1. Passwords are only used for accessing an online account
2. We never share customer details with any third party
3. Secured networks, technical access controls, security systems, and other practices are used to protect information.
Personal Information Usage
The provided information is used to personalize customer User Interface (UI) for a better shopping experience. Here are some of the examples how we utilize the information for bringing in synergy while co-working:
Regarding the products & customer service, we keep you updated about the product information by working round the clock.
For personalizing the User Interface(UI) especially about the offers, products, promotions, and services.
In order to converse about the shipped products and services.
To contribute towards website’s integrity, business, and services.
Personal Information, if needed, will be shared only with companies as allowed by the law of the land.
Privacy Protection for Children
Our website has been developed with an intent to serve the populace at large. Going with this thought, our team collects personal information regarding kids (<13 years) after getting consent from the parents or as allowed by the law. In fact, the importance of privacy is recognized. If you do not wish to engage in the exercise described above, feel free to click ‘unsubscribe’ or write back to the team via our email ContactUs@k-ware.com.
General Data Protection Regulation (GDPR) Compliance
We have made an earnest attempt to put across clarification regarding the type of personal data used and its application. As a reiteration, personal information and online activity of any customer is absolutely safe with us.
In case of any queries regarding privacy, kindly reach out to us via our email at ContactUs@k-ware.com.